Privacy Policy

1. Data Controller

2. Overview

Learn Hive provides executive communication coaching and consultancy services. This Privacy Policy explains how personal data is collected, used, and protected when you interact with this website or engage with our services.

3. Data We Collect

We may collect and process the following data:

• Contact Data: name, email address, and any information you provide via forms or email
• Technical Data: IP address, browser type, device information
• Usage Data: pages visited, time spent on site, interaction patterns
• Communication Data: messages, consultation requests, and correspondence

4. How We Collect Data

Data is collected when you:

• Submit a contact form or schedule a consultation
• Communicate via email
• Leave comments (if enabled)
• Use or browse the website

Certain technical data is collected automatically through cookies and analytics tools.

5. Legal Basis for Processing

We process your data under the following legal bases:

• Consent – when you voluntarily submit information
• Contractual necessity – to deliver services you request
• Legitimate interest – to improve services, maintain security, and operate the website

6. How Your Data Is Used

Personal data is processed only for specified, explicit, and legitimate purposes. Your data is used to:

• Respond to inquiries and schedule consultations
• Deliver coaching and consultancy services
• Maintain website security and prevent abuse
• Improve website performance and user experience

Each use of personal data is supported by an appropriate legal basis, including contractual necessity, legitimate interest, or user consent where applicable. We do not sell or rent your personal data.

7. Cookies

This website uses cookies to:

• Maintain session functionality
• Improve performance and usability
• Support basic analytics

Cookies may include functional, analytical, and, where applicable, performance-related cookies used to understand site usage and improve service delivery. You can control or disable cookies through your browser settings. Where required, consent is obtained before non-essential cookies are used.

8. Third-Party Services

Personal data may be shared with third-party service providers strictly where necessary for service delivery, scheduling, communication, or security. We may use trusted third-party services, including:

• Scheduling platforms (e.g. Calendly)
• Video conferencing tools (e.g. Zoom)
• Embedded content providers (e.g. YouTube, external articles)
• Security and spam detection services

These providers may process data in accordance with their own privacy policies. We limit sharing to necessary providers and do not sell personal data to third parties.

9. Data Retention

We retain personal data only as long as necessary:

• Contact and inquiry data → retained for communication and follow-up
• Client data → retained for the duration of the engagement
• Technical and security data → retained for operational integrity

Data may be retained longer where required for legal or regulatory reasons.

10. Data Security

Appropriate technical and organizational measures are in place to protect your data from unauthorized access, misuse, or loss.

11. Your Rights

Under applicable data protection laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise these rights, contact: info@learn-hive.com

12. International Data Transfers

Some services we use may store or process data outside the UK or EU. Where data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms, in accordance with data protection laws.

13. Complaints

If you have concerns about how your data is handled, you have the right to lodge a complaint with:

14. Updates

This Privacy Policy may be updated periodically to reflect legal or operational changes. The latest version will always be available on this page.

Last updated: April 12, 2026